FAQs
What is the return, exchange, and refund policy?
All pieces are custom made specifically for each client; therefore, all sales are final. We do not offer refunds, returns, or exchanges. Please review your order carefully before purchasing.
What is the shipping policy?
Processing times vary depending on the item purchased. Premade items typically ship within 1–3 business days, while custom-made pieces require approximately 2–5 weeks for production before shipment.
Once your order has shipped, tracking information will be sent to the email provided at checkout.
Please ensure your shipping address is correct before placing your order. Bodega Belle is not responsible for packages delivered to incorrect addresses entered by the customer.
Delivery times may vary depending on the shipping carrier and destination. Once packages are shipped, we are not responsible for delays, lost, stolen, or damaged packages caused by the shipping carrier.
How long is the turnaround time?
Processing times vary by item. Custom-made pieces are produced to order and typically require 2–5 weeks for completion. Premade items are ready to ship and will be dispatched within 1–3 business days. Tracking information will be provided once your order has shipped.
Can I rush my order?
Yes, rush orders may be available depending on capacity. An additional fee will apply for expedited processing. Please contact us before placing your order to confirm availability and pricing.
How does sizing work?
Sizing depends on the item. Some custom pieces are made using client-provided measurements for the best fit, while select ready-made items follow standard sizing. Please refer to each product description or contact us for guidance.